(339)-368-7331

FAQ

Where is your office located?

My office is at The Healing Center in Arlington. My office is accessible by public transportation. The 77 Bus Line from Harvard Square stops directly outside of my office. Parking is also available in the back of the building and on the street.

259 Massachusetts Avenue
Arlington, MA 02474

How long is a typical session?
A session typically lasts 55-60 minutes.
What do I do to get started?
Once you decide to begin working with me, I will send you a link to complete intake forms on my secure patient portal. I am in-network with BCBS and Aetna. If you are a member of one of these plans, you must complete enrollment forms on Headway, allowing me to bill your insurance.
How do I pay?
As part of your intake paperwork, you will complete a credit card authorization form allowing me to bill your credit card electronically for each session. I bill all credit card payments for sessions at the beginning of each business day.
Do you accept insurance?

Yes. I am in-network with BCBS, Aetna, and Point32Health. If you are a member of one of these plans, I will bill your insurance for our sessions. You are responsible for out-of-pocket charges (copays, deductibles, and/or coinsurance).

All my insurance billing is administered through a company called Headway. Once you complete the online forms with Headway, we can bill your insurance for sessions. Headway will charge your credit card on file for your out-of-pocket responsibility once the insurance company confirms the amount.

If you have insurance with a company other than BCBS, Aetna, or Point32Health and you have out-of-network benefits, you may be able to receive reimbursement for my services as an out-of-network provider. In these instances, I will charge your credit card on file for the total amount of each session. I will then provide you with a statement you can submit to your insurance company. Please contact your insurance company for details on submitting a claim for reimbursement for out-of-network services.

How do I make an appointment?

Please get in touch with me via phone at (339) 368-7331, email me at paulomi@meetingyoutherapy.com, or visit my contact page to set up a free 15-minute consultation. We will schedule an appointment once we’ve determined we are a good match.

Can I cancel an appointment? Do you have a cancellation policy?

I completely understand that life happens, and there will be times when we need to cancel or reschedule. Please email me at least 48 hours in advance for any cancellations or rescheduling, and we can adjust as needed.

I understand that emergencies and illnesses can come up quickly. If something emergent arises, let me know, and we can discuss the next steps.

Generally speaking (and barring an emergency), if you must cancel your session less than 48 hours in advance, I charge the full fee of my time. I reserve your scheduled time exclusively for you, and if you can’t be there, I’ll need to re-open that opportunity for someone else who needs my services.

What is a free initial phone consultation?

In our 20-minute initial consultation, I will learn about your current struggles and share how I can help. Please use this time to ask questions and get to know my style. This meeting is your opportunity to decide if you’d like to move forward with my services.

With what age range do you work?
I work with clients ages 13-60. Adolescents, adults, men, women, gender diverse, ethnically, and racially diverse peoples are welcome!
Do you work with people from diverse backgrounds, ethnicities, and religions?
Yes! I am passionate about working with people from diverse cultures, ethnicities, and religions. Society wants us to fit into a specific mold. Fortunately, the world is more complex than this. Being a first-generation American-born child of immigrants, I celebrate differences and understand the complex inner landscape that we must navigate to develop into our whole selves.
Who benefits from therapy?
You can benefit from therapy when you are willing to be open, curious, and vulnerable to your inner process around change. Therapy is not prescriptive. It is a collaboration between the therapist and the client to learn about where you are and what is missing, allowing you to develop strategies for moving forward to a better version of yourself. You must be active in the process – not just waiting for the answer but actively learning about new parts of yourself hidden too long from you.
Do you offer video or phone sessions?
Yes. In addition to in-person sessions, I am available for telehealth sessions via Zoom or phone.
Is our work confidential?

Your confidence and privacy are essential for our therapeutic relationship to succeed.

I keep our conversations confidential, with two exceptions. The law requires me to break confidentiality if there is risk of potential danger to yourself or another person.

I want adolescents to please know that I will not share the content of our conversations with your parents unless I feel concerned about your safety. I will discuss this with you first as we work through any issues.

How long have you been in practice?
I have been a practicing Clinical Social Worker for 18 years, working with children, teens, and adults in inpatient, outpatient, and community-based settings. I opened my private practice in 2016 and chose a clinical focus on BIPOC individuals and adolescents, international students and professionals, and first-generation Americans.
How do you pronounce your name?
Living in the U.S. my whole life with an unusual name, I have had many people mispronounce my name! It is of Sanskrit origin and is pronounced Pole – ŭh – me.
What do you do for fun?
I love going on long nature walks, yoga, meditation, watching movies and binge-worthy shows, reading, listening to records, and dancing – to name a few!
Favorite genre?

Science fiction – I love to think about the possibilities that science can bring us. “The Twilight Zone” is still one of my favorite shows that’s been making the hair on my neck stand up since the 1980s!

Dystopian Fiction is a close second for me. I loved reading the book, “The Giver.” I found it a good reminder about the gifts of imperfection and humanity.